Effective Date: August 17, 2025
By accessing or using Elaine (the “Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.
- You must be at least 13 years old.
- If under the age of majority in your jurisdiction, you must have parental/guardian permission.
- Use is void where prohibited by law.
Elaine provides AI chat features and a virtual economy (currency, items, jobs, leaderboards, and related utilities). The economy is entirely virtual and has no real-world monetary value.
- Virtual balances and items are not redeemable for cash or real goods/services.
- We may modify, reset, or remove balances/items/progression without notice.
- Exploits, automation, or abuse may result in suspension or permanent loss of access/data.
- Do not use Elaine for unlawful, harmful, or abusive purposes.
- No harassment, hate speech, or content that violates community standards.
- No hacking, reverse-engineering, or disruption of the Service.
- Do not represent Elaine as a financial/investment or real-world payment service.
AI-generated outputs may be inaccurate, biased, or inappropriate. Elaine is provided “as-is” without guarantees of accuracy. Do not rely on Elaine for legal, medical, financial, or safety-critical advice.
See the Privacy Policy for data collection and processing practices.
Elaine is provided on an “as available” basis. We may suspend, limit, or discontinue access at any time, without liability.
We may suspend or terminate access for violations of these Terms, abuse, or fraudulent activity. Termination may include deletion of virtual balances/items.
Elaine is provided “as-is” and “as available,” with no warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, we are not liable for any damages arising from your use of Elaine, including loss of virtual currency/items, downtime, or reliance on outputs.
We may update these Terms at any time. Changes take effect upon posting. Continued use constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the jurisdiction where the Service operates, without regard to conflict-of-laws principles.
Support Server: discord.gg/hcANUzBPD2
Effective Date: August 17, 2025
This Privacy Policy explains how Elaine collects, uses, shares, and protects information.
- Controller: “Elaine Team” (United Kingdom).
- Coverage: Use of the Discord bot and any associated website/dashboard operated by the Elaine Team.
A. From Discord (via Discord APIs)
- User ID, username, discriminator/tag, avatar hash.
- Guild/channel/role IDs (as needed), feature usage and command inputs.
- Economy data (balances, items, jobs, cooldowns, logs).
- Anti-abuse signals (rate limits, flags, violation counters).
B. From You
- Content you submit to the bot or dashboard; configuration settings.
- Support requests (e.g., tickets in our support server).
C. From Our Systems
- Operational logs (service health, error logs, audit trails).
- Web dashboard only: IP address, user-agent, timestamp, referrer.
D. No Special Categories by Default (we do not ask for or intentionally collect special category data).
- Operate and provide features (chat, economy, leaderboards).
- Prevent abuse and ensure security (spam detection, rate limiting, exploit mitigation).
- Improve reliability and quality (analytics, debugging).
- Enforce Terms and comply with legal obligations.
- Communicate updates/incidents/support.
- Contract — to provide the Service you request.
- Legitimate Interests — security, fraud prevention, service improvement.
- Consent — where required for optional features.
- Legal Obligation — to comply with applicable law.
- Infrastructure providers (hosting, databases, monitoring) under data-processing terms.
- Discord (as required to operate through its platform).
- Compliance recipients (law enforcement/legal requests where required).
- Successors/affiliates in case of reorganization or transfer.
We do not sell personal data.
Where data is transferred outside the UK/EEA, we rely on appropriate safeguards (e.g., SCCs/UK IDTA) and implement security measures.
- Economy profiles/items: while actively used; inactive profiles may be purged after 12 months.
- Operational logs: typically ~90 days (longer for incidents).
- Anti-abuse/violation logs: up to 12 months.
- Support records: 24 months after ticket closure.
We use reasonable administrative, technical, and physical safeguards (encryption in transit, least privilege, access controls, logging). No method is 100% secure.
You may have rights to access, rectify, erase, restrict, object, and port your data, and to complain to a DPA. We verify requests via your Discord User ID.
We disclose categories collected in Section 3. We do not “sell” or “share” personal information. You may request access, deletion, correction, and limits on sensitive PI.
Elaine is not directed to children under 13. Users 13–17 should have guardian permission. If we learn a child under 13 has provided data, we will delete it.
Elaine may apply automated actions (cooldowns, flags, economy outcomes). You can request human review via the support server.
Request deletion or export by using the form in Request Data Deletion. Provide your Discord User ID and relevant guild IDs. We aim to respond within 30 days.
Material changes will be announced at least 7 days before taking effect. The Effective Date reflects the latest version.
Support Server: discord.gg/hcANUzBPD2